{"id":942517,"date":"2026-03-17T11:57:25","date_gmt":"2026-03-17T15:57:25","guid":{"rendered":"https:\/\/fuzehr.com\/job\/specialiste-technique-automobile-bilingue-st-eustache-canada-fr\/"},"modified":"2026-03-27T11:03:48","modified_gmt":"2026-03-27T15:03:48","slug":"specialiste-technique-automobile-bilingue-st-eustache-canada-fr-164","status":"publish","type":"job_listing","link":"https:\/\/fuzehr.com\/fr\/poste\/specialiste-technique-automobile-bilingue-st-eustache-canada-fr-164\/","title":{"rendered":"Sp\u00e9cialiste Technique Automobile Bilingue"},"content":{"rendered":"

\n

Sp\u00e9cialiste technique automobile bilingue<\/strong> \u2013 Rive-Nord de Montr\u00e9al (hybride 2 jours t\u00e9l\u00e9travail)<\/div>\n

<\/div>\n
Tu es passionn\u00e9 par le domaine automobile et tu poss\u00e8des de solides connaissances techniques ?<\/div>\n

<\/div>\n
Tu aimes r\u00e9soudre des probl\u00e8mes, soutenir les clients et travailler dans un environnement dynamique o\u00f9 ton expertise fait la diff\u00e9rence ?<\/div>\n
Voici l\u2019opportunit\u00e9 parfaite pour toi !<\/div>\n

<\/div>\n
Ton r\u00f4le<\/strong><\/div>\n
En tant que Sp\u00e9cialiste technique automobile, tu seras le point de contact principal pour les clients et les distributeurs, en les accompagnant dans le diagnostic, la r\u00e9solution de probl\u00e8mes techniques et l\u2019utilisation optimale des produits. Ton r\u00f4le combinera analyse, soutien technique et communication, dans un environnement collaboratif et stimulant.<\/div>\n

<\/div>\n
Responsabilit\u00e9s principales<\/strong><\/div>\n
\u2022 Offrir un soutien technique (t\u00e9l\u00e9phonique et \u00e9crit) aux clients, concessionnaires et partenaires ;<\/div>\n
\u2022 Diagnostiquer et r\u00e9soudre des probl\u00e8mes m\u00e9caniques, \u00e9lectriques et \u00e9lectroniques li\u00e9s aux v\u00e9hicules ;<\/div>\n
\u2022 Fournir une assistance technique sur les syst\u00e8mes de diagnostic, les logiciels et les outils de service ;<\/div>\n
\u2022 Collaborer avec les d\u00e9partements d\u2019ing\u00e9nierie et de qualit\u00e9 pour analyser les r\u00e9currences de probl\u00e8mes et recommander des am\u00e9liorations ;<\/div>\n
\u2022 Pr\u00e9parer et pr\u00e9senter du contenu technique et de formation (guides, bulletins, documentation) ;<\/div>\n
\u2022 Participer \u00e0 la mise \u00e0 jour des bases de donn\u00e9es techniques et des proc\u00e9dures internes ;<\/div>\n
\u2022 Assurer un suivi professionnel et efficace aupr\u00e8s des clients pour garantir leur satisfaction.<\/div>\n

<\/div>\n
Profil recherch\u00e9<\/strong><\/div>\n
\u2022 3 \u00e0 5 ans d\u2019exp\u00e9rience dans un r\u00f4le technique, en atelier ou en service apr\u00e8s vente, automobile ;<\/div>\n
\u2022 Excellentes comp\u00e9tences en diagnostic m\u00e9canique (atout);<\/div>\n
\u2022 Bilinguisme essentiel (fran\u00e7ais et anglais), tant \u00e0 l\u2019oral qu\u2019\u00e0 l\u2019\u00e9crit ;<\/div>\n
\u2022 Ma\u00eetrise des outils informatiques et logiciels de diagnostic automobile ;<\/div>\n
\u2022 Sens d\u00e9velopp\u00e9 du service \u00e0 la client\u00e8le et capacit\u00e9 \u00e0 vulgariser des notions techniques ;<\/div>\n
\u2022 Esprit d\u2019\u00e9quipe, autonomie et rigueur professionnelle.<\/div>\n

<\/div>\n
Ce que nous offrons<\/strong><\/div>\n
\u2022 Poste permanent \u00e0 temps plein ;<\/div>\n
\u2022 Horaire de jour flexible (lundi au vendredi) ;<\/div>\n
\u2022 Mode Hybride : 2 jours t\u00e9l\u00e9travail et 3 jours bureau ;<\/div>\n
\u2022 Salaire comp\u00e9titif selon exp\u00e9rience ;<\/div>\n
\u2022 Programme complet d\u2019assurances collectives ;<\/div>\n
\u2022 R\u00e9gime de retraite avec contribution de l\u2019employeur (RRSP) ;<\/div>\n
\u2022 Formation continue et d\u00e9veloppement des comp\u00e9tences techniques ;<\/div>\n
\u2022 Ambiance de travail conviviale et environnement moderne sur la Rive-Nord de Montr\u00e9al.<\/div>\n

<\/div>\n
Int\u00e9ress\u00e9(e) par ce poste ?<\/div>\n
Envoie ton CV \u00e0 amandar@fuzehr.com<\/div>\n
Les entrevues d\u00e9butent d\u00e8s maintenant !<\/div>\n
—<\/div>\n
Bilingual Automotive Technical Specialist<\/strong> \u2013 Claim Resolutions<\/div>\n
Location: Hybrid \u2013 North Shore of Montreal, QC<\/div>\n
Department: Claim Resolutions \/ Technical Support<\/div>\n
Type: Full-time, Permanent<\/div>\n

<\/div>\n
About the Role<\/strong><\/div>\n
Are you passionate about the automotive industry and skilled at diagnosing and resolving technical issues? Do you enjoy helping customers understand complex vehicle problems in a clear, fair, and professional way?<\/div>\n

<\/div>\n
We are seeking a Bilingual Automotive Technical Specialist to join our Claim Resolutions team \u2014 a unique role that blends hands-on technical expertise, customer service, and analytical problem-solving. Acting as the bridge between mechanical assessment and fair dispute resolution, you\u2019ll apply your diagnostic knowledge to investigate and resolve claims while maintaining transparent and professional communication with clients.<\/div>\n

<\/div>\n
Responsibilities:<\/strong><\/div>\n
    \n
  • Provide technical support (phone and written) to customers, dealers, and partners regarding vehicle diagnostics, condition, and repair issues.<\/li>\n
  • Investigate and resolve arbitration claims by serving as a neutral technical expert and ensuring fair, fact-based resolutions.<\/li>\n
  • Analyze inspection reports, photos, and technical data to validate vehicle conditions and identify discrepancies.<\/li>\n
  • Translate customer-reported issues into technical assessments (mechanical, electrical, cosmetic, or title-related).<\/li>\n
  • Support internal teams and customers by explaining complex automotive issues in simple, clear terms.<\/li>\n
  • Collaborate with engineering, inspection, and quality teams to address recurring technical issues and suggest improvements.<\/li>\n
  • Prepare and present technical documentation, reports, and bulletins to support knowledge sharing.<\/li>\n
  • Track and analyze trends in claims or product issues to enhance quality, customer experience, and efficiency.<\/li>\n
  • Negotiate and mediate repair solutions or compensation in collaboration with customers and partners.<\/li>\n
  • Stay current on arbitration policies, automotive technologies, and related legislation across Canadian provinces.<\/li>\n<\/ul>\n

    <\/strong><\/div>\n
    Requirements:<\/strong><\/div>\n
      \n
    • 2+ years of hands-on automotive experience (Technician, Service Advisor, Damage Appraiser, or related).<\/li>\n
    • Strong diagnostic and problem-solving abilities in mechanical, electrical, and electronic systems.<\/li>\n
    • Excellent customer service and communication skills, capable of de-escalating conflict and explaining complex technical concepts clearly.<\/li>\n
    • Bilingual (French and English) \u2013 written and spoken.<\/li>\n
    • Strong analytical mindset and attention to detail.<\/li>\n
    • Comfortable using CRM software and digital communication tools (Google Suite, Slack, etc.).<\/li>\n
    • Ability to work independently and collaboratively in a hybrid environment.<\/li>\n
    • Experience in claims, arbitration, or warranty processes (asset).<\/li>\n
    • Knowledge of diagnostic tools, repair estimation, or vehicle reconditioning (asset).<\/li>\n<\/ul>\n

      <\/strong><\/div>\n
      What We Offer<\/strong><\/div>\n
        \n
      • Permanent, full-time position<\/li>\n
      • Hybrid schedule: 2 days remote, 3 days in-office (North Shore of Montreal)<\/li>\n
      • Flexible day shift (Monday\u2013Friday)<\/li>\n
      • Competitive salary based on experience<\/li>\n
      • Comprehensive group insurance and employer-contributed retirement plan (RRSP)<\/li>\n
      • Ongoing technical and professional training opportunities<\/li>\n
      • Collaborative, modern, and friendly work environment<\/li>\n<\/ul>\n

        <\/div>\n
        Interested?<\/div>\n
        Send your CV to amandar@fuzehr.com<\/div>\n
        Interviews are starting now!<\/div>\n<\/p>\n
        Contract Info \/ Information sur le contrat<\/div>\n
          \n
        • Job ID \/ No. du Poste: 54752340<\/li>\n
        • Open Positions \/ Postes Ouverts: 1<\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_job_location":"St-Eustache, QC, Canada","_application":"jobs@fuzehr.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0},"job-categories":[897],"job-types":[746],"job_listing_career_level":[],"job_listing_experience":[],"job_listing_qualification":[],"yoast_head":"\nSp\u00e9cialiste Technique Automobile Bilingue - Fuze HR Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fuzehr.com\/job\/specialiste-technique-automobile-bilingue-st-eustache-canada-164\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sp\u00e9cialiste Technique Automobile Bilingue - Fuze HR Solutions\" \/>\n<meta property=\"og:description\" content=\"Sp\u00e9cialiste technique automobile bilingue \u2013 Rive-Nord de Montr\u00e9al (hybride 2 jours t\u00e9l\u00e9travail) Tu es passionn\u00e9 par le domaine automobile et tu poss\u00e8des de solides connaissances techniques ? 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