Technical Support And Infrastructure Manager

Looking to be a part of a highly innovative organization in your next opportunity!? Our client is currently looking for a Bilingual Technical Support and Infrastructure Manager to join the team remotely within Canada! If you are looking for a new challenge, and have a great interest in technology, we want to hear from you!

What are the perks:

• Great benefit package!
• RRSP matching!
• Flexible working hours!

The Technical Support and Infrastructure Manager will be responsible for:

• Responsible for the implementation, maintenance, administration and day to day operations of organization-wide IT infrastructure.
• Support the execution of the technology roadmap, balance the desired architectural and project delivery commitments against operational requirements.
• Document and improve standard operating procedures to reduce risk, improve availability and efficiency.
• Participate in and/or lead the project planning and scheduling of new technology initiatives and the implementation of such initiatives in production.
• Accurately scope multiple concurrent project requirements and manage delivery timelines.
• Ensure IT Infrastructure services required by the organization are optimized, available, maintained and can be recovered within required business timelines.
• Organize and schedule upgrades and maintenance.

The required qualifications for the Technical Support and Infrastructure Manager are:

• 5+ years of experience providing IT support
• Proven experience in team management
• Experience with network administration, firewalls, VPN’s remote implementation, troubleshooting, etc.
• Knowledge of Windows operating systems, Cisco router/switches, firewalls
• Experience working in an Agile environment
• Proficient in DevOps practices
• Experience with the Atlassian Suite
• Advanced knowledge of Microsoft Dynamics CRM and ERP software in a sales process context
• Comprehension of CRM, VOIP, CTI, ERP and web platform
• Bilingualism (English / French)

Summary:

If you are looking for a new challenge, professional growth and have a great interest in technology, please reach out to us today! We can’t wait to introduce you to your awesome new team.

• Job ID / No. du Poste: 29985
• Open Positions / Postes Ouverts: 1