Site Reliability Engineer

Looking to be a part of a highly innovative organization in your next opportunity!? Our client is currently looking for a Site Reliability Engineer to join the team remotely within Canada! If you are looking for a new challenge, and have a great interest in technology, we want to hear from you!

What are the perks:

• Exceptional Benefits!
• RRSP Matching!
• Great Team Culture!
• Career Advancement Opportunities!

The Site Reliability Engineer will be responsible for:

• Responsible for monitoring, maintaining and supporting production applications, systems and connectivity issues
• Responsible for responding to production impacting issue requests
• Participate in incident management and provide Tier II and Tier III support
• Observe, respond and action network alarm conditions
• Determine source of connectivity issues such as middleware, frontend, backend, etc.
• Follow escalation procedures and notify appropriate internal contacts as required
• Act as a liaison with internal teams to resolve production issues, satisfying end user SLA’s and ensure the required timelines are met
• Review high level and functional requirement documents after product implementation to resolve any problems
• Automate repetitive tasks for more efficient support and customer uptime
• Develop and maintain an in-depth working knowledge of all products and services
• Coordinate with internal development teams to document and understand usage needs of platforms

The required qualifications for the Site Reliability Engineer are:

• 2+ years’ experience in an application support role
• Experience with application development, database development or systems administration
• Experience with Windows administration or troubleshooting
• Experience with SQL Query
• Experience with UNIX command line authoring
• Experience with VPN, WLAN, TCP/IP and FTP/SMTP protocols and troubleshooting
• Experience with scripting in bash, Ruby, Python, and, or JavaScript, etc.
• Experience with Azure, AWS and, or GCP
• Familiar with using and managing monitoring tools such as New Relic, DataDog, SolarWinds, Dynatrace, Splunk, etc.
• Familiar with SRE standards and practices, SLI/SLO, automation, CICD, etc.
• Ability to be part of an on-call rotation in order to respond to incidents on a 24×7 basis
• Experience programming with a standard programming language would be preferred
• Certifications in Microsoft, Cisco, Redhat, etc. would be considered an asset

Summary:

If you are looking for a new challenge, professional growth and have a great interest in technology, please reach out to us today! We can’t wait to introduce you to your awesome new team.

• Job ID / No. du Poste: 26904
• Open Positions / Postes Ouverts: 1