Service Center Operations Manager

Our prestigious client in the Industrial industry is looking for a talented and dynamic Service Center Operations Manager with 8+ years’ experience in leadership roles in an industrial or heavy machinery servicing department. This opportunity offers a competitive salary and best in the market benefits built around your lifestyle

The Perks of the Service Center Operations Manager:

• Competitive Salary
• Paid Vacation
• Comprehensive benefits package
• RRSPS up to 4%
• Bonus up to 15%
• Profit sharing 5%
• And much more!

Responsibilities of the Service Center Manager:

• Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
• Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
• Be a driving force in Goal Deployment – set targets, initiatives and accountabilities relative to Service Center production, quality and safety
• Foster a culture of pro-active identification of issues and successful root cause and corrective action that support commitment to safety and quality
• Organize, develop and motivate the workforce so as to maximize operating effectiveness
• Develop and implement effective communications processes that align the Service Center with company’s performance requirements
• Develop strong working relationships with key internal and external customers so as to align the Service Center with key business needs
• In conjunction with organizational leadership, develop, install and maintain programs and processes to meet Provincial, Federal, Railroad, and associated regulatory requirements, as well as Customer Site rules as defined by the company in partnership with customers
• Establish and maintain a positive labor relations environment with employee committee leaders
• Provide clear, proactive leadership to all direct reports and operations staff that aim to create and foster a sense of urgency that embraces positive change within the service center
• Oversee training and development of Service Center and Mobile Repair Unit/Customer Site staff to ensure each site has a pool of skilled labor with the requisite skills and certifications to achieve company goals

Qualification of the Service Center Manager:

• Bachelor’s degree in business management/operations management, industrial technology or engineering
• MBA preferred (focus on general management a plus)
• Minimum of 8 years operations maintenance experience in leadership roles
• Direct supervisory background working with collective bargaining employment
• Functional knowledge of modern manufacturing/operations techniques such as “lean manufacturing”, Kaizen, Six Sigma, etc.
• Demonstrated understanding and competence in developing effective labor/management relations within an organization
• Ability to develop and mentor others
• Strong analytical skills; ability to collect, analyze and interpret qualitative and quantitative data; apply structured and disciplined methodology to identify root causes using data.

Apply today!

Send your CV right away at [email protected] or reach us directly by phone on 250-919-1310

This opportunity isn’t what you are searching for?

Do not hesitate to contact us, we have a large diversity of available positions, one of them must be the perfect fit for you!

We look forward to meeting you!

#BRBC

• Job ID / No. du Poste: 30856
• Open Positions / Postes Ouverts: 1