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Our client is a leader in the manufacturing space looking for an excellent candidate to join their team!

Responsibilities:

  • Recommend parts and equipment to order based on customer needs
  • Communicate with customers via phone and email
  • Provide estimates for spare parts and whole goods
  • Review and enter customer orders for spare parts and whole goods
  • Provide information and updates about customer orders
  • Resolve customer concerns and complaints
  • Maintain documentation for customer orders and inquiries
  • Enter the call queue when working at your desk
  • Work with other departments on customer related issues
  • Be available on a flexible working schedule to cover peak and seasonal demand and holidays.

Qualifications:

  • Excellent oral and written communication skills.
  • Excellent organizational, time management skills.
  • Ability to work independently and as a team member in a fast-paced environment.
  • Strong technical aptitude
  • Knowledge of agricultural equipment and/or the commercial agriculture industry an asset.
  • Strong computer skills, including Microsoft Excel, Outlook.
  • Experience with large ERP systems an asset (SAP, Oracle, Info, Epicor, Salesforce, etc.)
  • Strong desire to help people

Benefits:

· Extended health care including dental and vision

· RSP matching program

· Employee Assistance Program

· Paid time off

· Flexible work hours

· On-site parking

· Sponsored Clothing program

COVID-19 considerations:

To keep our employees as safe as possible, we have COVID-19 protocols in place including PPE, daily screening, social distancing and cleaning procedures.

Job Types: Full-time, Permanent

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Profit sharing
  • RRSP match
  • Vision care
  • Wellness program

Schedule:

  • Monday to Friday

Education:

  • Secondary School (preferred)

Experience:

  • customer service: 1 year (preferred)

Work remotely:

  • No

#ONDT

#OON

Contract Info / Information sur le contrat
  • Job ID / No. du Poste: 24875
  • Open Positions / Postes Ouverts: 1
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