Concierge Sales Representative

Do you love an amazing work atmosphere? Got a flair for the theatrical? Want to work a once-in-a-lifetime opportunity?

Come be a part of the Cirque du Soleil guest experience this spring/summer and join the show!!!!

Fuze HR Solutions Inc, in collaboration with Cirque du Soleil is holding “auditions” for the following opportunities:

• VIP Hosts
• Food and Beverage Sales Associates
• Concierge
• Box Office
• Merchandisers
• Ushers

Department: Sales and Customer Experience

Work Location: Ontario Place – Toronto, ON

Full-time Hours Available

Primary Responsibilities for the Concierge Sales Rep:

• Sell seat upgrades and Lounge/VIP packages

• Sell tickets using Cirque du Soleil’s ticketing system

• Assist customers and answer all questions with confidence and efficiency

• Assist customers with purchase decisions

• Resolve customer conflicts with guidance from supervisor

• Maintain knowledge of products currently available to customers

• Understand and relate purchasing policies to guests;

• Collect complete and accurate data from customers

• Follow proper cash handling procedures and reconcile daily transactions

• Ascertain and resolve customers concerns, requests, and/or complaints in a timely, courteous and informed manner

• Contribute to the environment of the concierge in a manner that is conducive to customer service, sales promotion, safety, and quality of work life;

• Keep the working environment clean and organized

• Performs other duties as required

The ideal candidate will:

• Have up-sell and advanced sales experience;

• Possess the ability to learn a ticketing software and retain a high level of complex information;

• Be comfortable working in loud environment;

• Have a professional, clean appearance with a straight posture. Note: Employees are responsible for arriving in black shirts, pants and shoes (no logos);

• Be physically able to stand up for long hours and travel up-and-down stairs frequently;

• Understand customer service and hospitality;

• Work well with others;

• Pay attention to the details;

• Working fast and efficiently under pressure;

• Have a welcoming and friendly attitude (smile and proper greetings);

• Know when to get the help of a supervisor;

• Availability for the whole city duration;

• Speak English – other languages are an asset.

• Mandatory Covid-19 vaccine required

Interviews are starting now!

Apply online or by email through sending your resume to [email protected] and refer your friends – everyone’s welcome to come and experience the magic of Cirque du Soleil!

#ONDT

#OON

• Job ID / No. du Poste: 25468
• Open Positions / Postes Ouverts: 1