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Description du poste

Our client is a privately-owned company with 50 years of providing unique and superior quality eye-wear for the fashion-focused and value-conscious consumer. As they continue to grow in both the Canadian and American markets, their customer support’s team also grows. Presently, they are looking for Customer Service Representatives to join their team.

Tasks:

  • Provide outstanding service to our customers
  • Have a thorough understanding of customer service guidelines to recommend solutions for our customers
  • Provide delivery and order status to customers
  • Provide product recommendations, pricing and item availability information
  • Resolve problems by clarifying issues, researching alternative solutions and implementing them
  • Build and maintain customer confidence
  • Follow up on customer requests

Requirements:

  • Previous experience in customer service – order taking oriented environment
  • Excellent interpersonal skills
  • Must be fully bilingual – (French and English)
  • Experience dealing with customer complaints
  • Must have a pleasant, patient and friendly attitude
  • Possess a strong work ethic and team player mentality
  • Must have computer knowledge

Don’t miss this opportunity, apply now!

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Information du contact

Interested? Send your CV's to [email protected] or call 514 - 227 - 4640 ext. 246