Description du poste

Our client is an international services company with over 50 offices worldwide in over 30 countries. They are currently looking to hire a Collections Specialist for a temporary contract of 6-months.

Your tasks as a Collections specialist :

  • High volume emails / phone calls to assigned delinquent customers
  • Manage customers on the over 60 days report
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due
  • Provide excellent & considerate customer service to dealers and sales
  • Internal and External customer interface
  • Participate in team planning meetings
  • Meet defined department goals and activity metrics

Requirements for the Collections Specialist position :

  • 3-5 years High Volume corporate Collections experience
  • Knowledge of Billing and Collections procedures
  • Accounts Receivable knowledge/experience a plus
  • Strong attention to detail, goal oriented
  • Experience with Excel, Outlook and Great Plains
  • Commitment to excellent customer service
  • Excellent written and verbal communication abilities
  • Ability to prioritize and manage multiple responsibilities
  • Bilingualism (EN/FR) written & spoken

Don’t miss this opportunity, apply now!