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Description du poste

We are looking for a full time collection specialist, the person will be responsible for managing and collecting all the outstanding accounts receivables. In addition, they will be responsible for other aspects of collections;

  • Monitor accounts on a daily basis
  • Identify outstanding account receivables
  • Take actions in order to encourage timely payments
  • Process payments and refunds
  • Resolve billing error and/or inform sales staff of customers disputes to resolve issue and get payment
  • Resolve customer credit issues
  • Contact clients and discuss their overdue payments
  • Update account status records
  • Prepare and present reports on collection activities and progress

Requirements;

  • Proven experience as a Collection Specialist (5 yrs minimum)
  • Bilingual (speaking & writing – very strong in English is a must, will be collecting customer in the US)
  • Excellent knowledge of billing procedures
  • Knowledge of various collection techniques
  • Contact clients and discuss their overdue payments
  • Working knowledge of accounting databases (Sage 50 a plus, Excel a must)
  • Comfortable working with targets
  • Excellent communication and interpersonal skills
  • Problem-solving and critical-thinking skills

Monday to Friday 8am to 4pm

Salary 22-25$

#QPQC

Information du contact

Interested ? Send your CV to Amanda at [email protected]