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Description du poste

Are you passionate about marketing and finances? If so, we want to meet you! We are currently searching for a bilingual customer service associate to be part of our client’s team of professionals that specialize in the automobile industry.

Your tasks as a bilingual customer service associate:

  • Work lists daily, calling for late return of vehicles at lease end (includes skip tracing, review of credit bureaus and working with bailiffs)
  • Work with customers/insurance companies to get vehicles repaired
  • Work with dealers to get vehicles returned or paid out in full at lease end
  • Call to collect excess kms, wear and tear charges, bailiff and repair fees
  • Process all incoming paperwork (ie condition reports) and respond to customers/lawyers by letter when required
  • Work with auctions to ensure vehicle is transported promptly

The required qualifications for the bilingual customer service associate position:

  • College or University degree, preferred
  • Superior communication skills, Bilingual English and French
  • Negotiation and dispute resolution skills
  • Intermediate level skill level in Microsoft Office applications

Don’t miss this opportunity, apply now!

Information du contact

Greg - [email protected] - 905 361 3987 ext.137